Last Updated: August 2026

ELSSHOP respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website and services.

By using ELSSHOP, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide better services and shopping experiences, we may collect the following information:

Account and Order Information

When you place an order, create an account, or contact us, we may collect:

• Name;

• Email address;

• Phone number;

• Shipping address;

• Order details;

• Payment-related information.

Website Usage Information

When you visit ELSSHOP, we may automatically collect:

• IP address;

• Browser type;

• Device information;

• Pages visited;

• Website activity data;

• Cookie information.

Information You Provide

This may include:

• Customer inquiries;

• Product feedback;

• Customer service requests;

• Other information voluntarily submitted by you.

2. How We Use Your Information

ELSSHOP may use your information to:

• Process and fulfill your orders;

• Provide customer support;

• Improve website functionality and user experience;

• Send order updates and service notifications;

• Protect website security and prevent fraud;

• Improve products and marketing activities.

We do not sell, rent, or unlawfully share your personal information.

3. Payment Information

ELSSHOP does not store your complete payment card information.

Payments may be processed through third-party payment providers, which handle your payment information according to their own privacy policies and security standards.

4. Cookies

ELSSHOP uses cookies and similar technologies to:

• Remember your preferences;

• Improve website performance;

• Analyze website usage;

• Provide better services.

You may manage or disable cookies through your browser settings. However, some website features may not function properly.

5. Information Sharing

We may share necessary information with:

Service Providers

Including:

• Shipping and delivery companies;

• Payment processors;

• Website technology providers.

Legal Requirements

We may disclose information when required by law, government authorities, or legal processes.

We do not sell your personal information to third parties.

6. Data Security

ELSSHOP uses reasonable security measures to protect your personal information, including:

• Encrypted data transmission;

• Secure server environments;

• Access control systems.

However, no online transmission method is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information;

• Request correction of inaccurate data;

• Request deletion of your personal information;

• Opt out of marketing communications.

To exercise these rights, please contact us.

8. Children's Privacy

ELSSHOP does not knowingly provide services to users who are under the applicable legal age.

If we discover that personal information from a child has been collected without proper authorization, we will take steps to delete it.

9. Changes to This Privacy Policy

ELSSHOP may update this Privacy Policy from time to time due to business changes, legal requirements, or service improvements.

The updated policy will become effective when published on this website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email:

support@elsshop.com